When we talk about career growth, the focus is often on technical skills, certifications, and networking. However, there’s another critical factor that shapes most careers: the relationship between managers and employees.

At its best, this dynamic can act as a powerful career accelerator, creating opportunities for growth and collaboration. At its worst, it can create friction, stifle potential, and even derail promising careers.

In a recent episode of the Salesforce Career Show, I explored this topic alongside Martha Hardy, Director of CRM at Pape Group, and her daughter, Mariah Hardy-Spence, Salesforce Marketing Ops Manager.

Here are some actionable ways to improve manager-employee relationships for better outcomes, regardless of your role.

The Manager’s Role in Career Growth

Managers do more than assign tasks and track KPIs—they play a pivotal role in shaping their employees’ trajectories. A good manager fosters an environment where employees feel supported, challenged, and motivated to grow. But this isn’t always easy, especially in fast-paced Salesforce environments.

Here’s how managers can take the lead:

1. Start Small, Build Confidence

Building confidence in employees starts with assigning small, manageable tasks. Once they succeed, gradually introduce more responsibility. This approach helps employees feel capable while easing them into challenges that foster growth.

2. Personalize Your Approach

No two employees are the same. Some thrive with structured guidance, while others prefer independence. Tailoring your management style to individual needs can significantly boost productivity and morale.

3. Create Space for Growth

Amid deadlines and deliverables, career development can often take a backseat. Regular one-on-one meetings—focused on long-term goals, not just immediate tasks—can help employees feel valued and give managers insight into their aspirations.

The Employee’s Role in Shaping Their Career

While managers have a role to play, employees need to take ownership of their career development. No one will care about your career as much as you do. If you’re waiting for someone to hand you opportunities on a silver platter, you’re setting yourself up for frustration.

Here’s how to take charge:

1. Advocate for Yourself

If your manager isn’t initiating career discussions, step up. Schedule a quarterly check-in to discuss your goals, accomplishments, and areas for growth. Showing initiative demonstrates professionalism and a commitment to your development.

2. Be a Problem Solver

Managers value employees who make their lives easier. By anticipating challenges, proposing solutions, and maintaining clear communication, you can stand out and build a stronger relationship with your manager.

3. Embrace the “Paid Grad School” Mentality

Think of your job as a learning opportunity. Use every project, meeting, and challenge as a chance to develop new skills. This mindset not only prepares you for future roles but also keeps your current work engaging and meaningful.

Bridging the Gap Between Managers and Employees

While managers and employees have distinct responsibilities, the relationship works best when both sides make an effort. Clear communication, mutual respect, and shared goals are the foundation of a successful partnership.

Here’s how both parties can work together:

• Communicate Openly: Misunderstandings often arise from assumptions. Managers should clarify expectations, and employees should voice concerns or ideas without fear.
• Focus on Strengths: Managers should identify employees’ unique abilities and provide opportunities to leverage them. Employees, in turn, should highlight their strengths and seek feedback on how to improve.
• Foster Empathy: Managers juggle competing priorities, while employees balance deliverables with career aspirations. Recognizing these challenges on both sides can create a more collaborative and understanding workplace.

Career Trajectories in the Salesforce Ecosystem

Strong manager-employee relationships don’t just improve day-to-day operations—they shape careers. For managers, investing in your team’s growth can lead to higher engagement, better retention, and a stronger organization. For employees, a positive relationship with your manager can open doors to new opportunities and mentorship.

Whether you’re hiring, managing, or seeking your next Salesforce role, remember this: Relationships are a cornerstone of success. Focus on building bridges, maintaining open dialogue, and fostering mutual respect.

Ready to build high-performing teams or find your next Salesforce opportunity? Contact Salesforce Staffing today to start your journey.