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    A Tale of Two Hires: How One Company Nailed Their Salesforce Hire—And Another Missed the Mark

    Written By:  Josh Matthews

    When hiring top Salesforce talent, the difference between success and failure often comes down to how you hire, not just who you hire.

    In this post, we’ll walk you through two real-world client experiences—one that made all the right moves and another that stumbled despite having access to the exact same top candidate. The role in both cases? A Salesforce Product Owner with junior architecture skills.

    Let’s break it down.

    Case Study #1: The Company That Got It Right

    This client—a VP of Sales at a fast-growing national medical services company—originally reached out thinking they needed a Salesforce Admin.

    After a quick discovery call, it was clear they needed more: someone who could handle admin work and think like an architect. This was a hybrid role—strategic yet tactical.

    Here’s how the timeline played out:

    • 8:35 AM – We got a ping that a top candidate was interested.
    • 8:40 AM – Quick call with the client.
    • 1:00 PM – Agreement signed.
    • Same day – Top candidates submitted.
    • Next day – Three interviews scheduled and completed.
    • Day 3–5 – Follow-up interviews with HR and marketing.
    • Day 8 – Verbal and written offer extended.
    • Day 9 – Candidate accepted.
    • Day 14 – Candidate started.

    Bonus Detail: The candidate they hired?
    It was the same candidate that another company had passed on just days earlier.

    What they did right:

    • Brought in a Salesforce-specialized recruiter
    • Had decision-making authority and budget ready to go
    • Cleared 3 hours on their calendar for interviews the very next day
    • Involved multiple department heads to build buy-in and excitement
    • Made a fast, strong offer with no red tape

    The result?

    • Zero confusion
    • A clear, confident hiring process
    • Candidate excitement and commitment
    • And a rockstar hire who started adding value within two weeks

    This is what hiring should look like.

    Case Study #2: The Company That Let It Slip Away

    This second company—referred by a trusted client—also needed Salesforce help. They wanted a mid-level professional to support a digital transformation project.

    We jumped on a Zoom call the same day to understand their needs, and within 48 hours, the paperwork was signed. Two days after that, we submitted the first candidate.

    That candidate? Yep—you guessed it.

    The same one hired by the first company.

    So what went wrong?

    1. They passed on the best-fit candidate.
      Not because of skills but because the interview fell flat.
    2. The interview itself was a red flag.
      • Only 30 minutes
      • No eye contact
      • No smiles
      • No rapport
        The candidate walked away unimpressed and uninterested.
    3. They didn’t give feedback—for three days.
      Which killed any momentum and sent the message: “You’re not a priority.”
    4. They insisted on rigid, outdated hiring requirements.
      Full-time, on-site, local-only—no remote option.
      In 2025, that’s a dealbreaker for most Salesforce pros.
      They dismissed expert guidance.
      Despite our recommendations, they stayed stuck in their process.
    5. They worked with generalist recruiting agencies first.
      That weakened the impact of the role in the Salesforce market.
      (Too many recruiters reaching out = candidate fatigue.)
    6. Their compensation wasn’t competitive.
      Great candidates expect market-aligned pay—and flexibility. This had neither.

    Quick stat:
    Clients of Salesforce Staffing, LLC hire the first candidate submitted 50% of the time.

     

    In this case, that stat held true—but not for this client.

    The result?

    • Missed their top option
    • Job still open after 3.5 weeks
    • Local candidates uninterested due to pay, lack of flexibility, and poor process
    • Brand reputation is quietly taking a hit in the Salesforce community.

    Key Takeaways

    These stories might seem like night and day—but they started in the same place: with access to the same talent pool.

    The difference?

    Great Hire No Hire
    Fast action Delays
    Strategic clarity Process confusion
    Great candidate experience Poor interview energy
    Flexibility Rigidity
    Trusted expert input Ignored expert input
    Market-aligned comp Lowball offer, zero traction
    Remote-friendly On-site only, no flexibility

    Here’s the reality:

    • Only 8% of remote workers are willing to return full-time to the office.
    • 90%+ of Salesforce professionals are in fully remote roles.
    • And those already onsite? They’re not likely to jump for another on-site role.
      → Translation: slim pickings if you’re insisting on in-office only.

    On-site work isn’t impossible to fill—but it needs to be compensated accordingly. If you’re not offering higher pay and flexibility, you’re not just limiting your pool—you’re quietly sending top-tier Salesforce talent straight to your competitors.

    The bottom line

    Speed, clarity, market awareness, and flexibility win.

    Rigid process, outdated expectations, and poor candidate experience lose.

    Trying to hire Salesforce talent in 2025?

    The market’s fast. Be faster. And be ready to compete.

    Need help hiring your next Salesforce pro?

    That’s what we do.

    Let’s talk.