Salesforce Marketing Cloud Specialist

  • Type: Direct Hire
  • Job #284

Salesforce Marketing Cloud Specialist

Join an international company that makes a difference and offers a lot of benefits. In addition to helping foster strong international relationships, this nonprofit offers exceptional benefits including all federal and Jewish holidays, health care, etc. and a terrific leader dedicated to elevating his staff.

The Salesforce Marketing Cloud Specialist will support the digital marketing systems throughout the organization. Working closely with the rest of the digital marketing support team, the Salesforce team, and the Marketing & Communications team, this position will provide high-quality support service to our local and regional users and ensure the smooth operation of these platforms. This position reports direction to the E-Marketing Applications Manager.

We are hiring two specialists. One will be more data focused with ability to ramp up on SQL, RDB's and contact management. The other will create journeys and email campaigns and support departments who rely on SFMC.

Qualifications/Skills:

  • Bachelor’s degree or related experience
  • 1+ year of experience in digital marketing, ideally at a nonprofit or political organization.
  • At least 2 years of recent experience working with Salesforce Marketing Cloud
  • Experience working with Salesforce Sales Cloud is a plus
  • Deep understanding of HTML and CSS
  • Experience creating and sending mass email campaigns
  • Experience with Google Analytics or similar Email and Web Metric reporting preferred
  • Well-developed communications and interpersonal skills to be able to gather requirements information from different groups and organize requirements information for both a technical audience and non-technical audience.

In addition, the successful candidate should possess these qualities:

  • Customer service/support skills, with an emphasis on understanding and patience
  • Self-directed, i.e., the ability to work without close and constant supervision
  • Can-do attitude to do what it takes to get the job done properly
  • Excellent organizational and team player skills
  • Continuous learner

Detailed Duties:

  • Provide support for email and marketing automation issues on Marketing Cloud.
  • Knowledge of Journey Builder, and Email delivery
  • Develop and maintain email system reports for end users
  • Stay up-to-speed on latest digital marketing technologies that are relevant to support users.

Ready to make a difference?
Apply now!

Salesforce Delivery Manager

  • Type: Direct Hire
  • Job #266

Salesforce Administrators/Consultants/Power-Users/Managers – ready to move up to a whole new level?

 

Seeking a Salesforce Delivery Manager (physically located in/near Portland, OR) to join a fast-growing, full-service Salesforce Consulting Partner that is focused on helping sales, marketing, and customer success teams crush their goals. Specialties include strategy, training, configuration, integration, and custom development on Salesforce’s Sales Cloud, Service Cloud, Pardot, CPQ, Experience Cloud, Marketing Cloud, and B2B Commerce Cloud.

 

The Salesforce Delivery Manager will work with an existing client base to ensure success with ongoing engagements and expand the relationship into new projects or continuous support contracts.

 

Responsibilities:

  • Direct and run success meetings with clients on a regular basis to be sure that timelines, hours, budgets, and deliverables are all in good standing
  • Target up-sell/cross-sell opportunities to further develop and optimize the Salesforce platform for clients. This can include optimizing Lighting UI, enhancing reporting, expanding automation, data clean-ups, integrations, or adding new products like CPQ, Experience Cloud, Pardot, etc.
  • Provide an extra layer of checks and balances between the consultant and client
  • Resolve concerns regarding any issues during the client engagement such as acting as a mediator to resolve issues quickly and accurately
  • Conduct check-ins and book meetings with consultants to understand their capacity for new project work and report to the managing partner with updates

 

Requirements:

  • 3 or more years of experience working with Salesforce as a user, administrator, or consultant
  • Experience in a client-facing role, experience in client success at a small consulting firm would be a bonus
  • Strong written and verbal communication skills
  • An understanding of a Salesforce Delivery Manager's purpose in generating new revenue streams with an established client base
  • Some Project Management experience
  • Salesforce certified (nice to have but not required)
  • Must be located or willing to relocate to Portland, Oregon.

 

Compensation & Benefits:

  • Competitive pay (full-time salaried position at $70,000 to $160,000 depending on experience)
  • Health insurance
  • Cellphone and Internet Stipend
  • Unlimited Paid Time Off
  • 401k with Matching
  • Quarterly Bonuses
  • Monthly team events
  • Hybrid in-person and remote (80% remote)

 

Portland, OR candidates apply today for immediate consideration!